On the move with just one card
With the AUSTROCARD, charging and refueling vehicles is easy. This card gives you the flexibility you need on the road, regardless of whether you're driving a gasoline, diesel, or electric vehicle.
Pay conveniently and cashlessly with the AUSTROCARD at over 600 gas stations in Austria and Germany. You can also use the EV charging functions at over 16,000 charging points in Austria. This gives you access to 90 percent of the EV charging network coverage and nationwide acceptance from Vienna to Bregenz. In addition to companies, organizations, and clubs, private individuals also benefit from all the advantages of the AUSTROCARD.
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A single card for all transactions
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No card fees
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Detailed billing statement
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Tailored to your preferences
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TURMĂL-WASHING PROMOTION 25% DISCOUNT IN APRIL!
Start spring with a sparkling clean car! Exclusively as an AUSTROCARD customer, you will receive a 25% discount on all tower oil wash programs in April.
Make your car shine again after the gray winter.
Knowing about AUSTROCARD is good for your drive.
The AUSTROCARD is a fleet card that is accepted in both Austria and Germany. It enables cashless payments at a large number of filling stations and charging stations. The AUSTROCARD can be used to fill up with petrol and diesel as well as to charge electric vehicles. It can also be used to pay for other services such as vehicle washes, route tolls, adhesive vignettes and digital vignettes (only possible at filling stations). All transactions can be processed easily and conveniently using a single card.
- No card fees: There are no fees for using the AUSTROCARD.
- Convenient billing: At the end of the billing period, you will receive a clear collective invoice.
- Online customer portal: Numerous evaluation options are available in the customer portal.
- Individual configuration: Each card can be equipped with different authorizations as required.
- Comprehensive acceptance network: With almost 600 filling stations in Austria and 200 contact points in Germany, comprehensive coverage is guaranteed.
- First-class customer service
The AUSTROCARD is the ideal solution for companies with vehicle fleets that want to make refueling and charging simple and efficient. Frequent travelers in the private sector also benefit from the practical and convenient use of a fleet card.
The AUSTROCARD can be applied for directly via the AUSTROCARD portal or using the application form.
To apply for the AUSTROCARD, we require personal data or company data, your vehicle data and your bank details.
Your data will be treated in accordance with the applicable data protection regulations. Further information can be found in our GTC.
Billing is carried out exclusively by SEPA direct debit. A fully completed and signed SEPA mandate is required.
Delivery usually takes place within 3-5 working days. For security reasons, the PIN code and the AUSTROCARD are sent separately and not on the same day.
Yes, you can apply for an unlimited number of AUSTROCARDs for one company.
Yes, as a private individual you can apply for up to three fuel cards. The maximum total limit is 1,000 euros.
A positive credit check and being of legal age are required.
Yes, a credit check is necessary.
The AUSTROCARD is accepted at almost 600 petrol stations in Austria and over 200 in Germany. Acceptance points include, among others
- Turmöl & Turmöl Quick stations
- Selected Disk stations
- Gutmann-Eni stations
- Stiglechner stations
- Oldtimer filling station
- Energie Direct stations
- Spritkönig stations
- AP stations
- M3 filling stations
- Hoyer stations (Germany)
You can find a complete list of acceptance points in the online customer portal or in our filling station finder.
Yes, you can find a detailed list of acceptance points as a PDF document in our petrol station finder.
Yes, the AUSTROCARD can also be used for vehicle washes, lubricants, antifreeze, AdBlue, ASFINAG road tolls, adhesive vignettes and digital vignettes (can only be purchased at petrol stations). The purchase of other store goods such as drinks, food, tobacco etc. is excluded.
Yes, the PIN code can be changed. Please send an e-mail to office@austrocard.at. The sender's e-mail address must already be stored in our customer database.
Yes, there are various restriction levels that can be set. Detailed information on all restriction levels can be found on the registration form.
Please block the card immediately via the online portal, the hotline +43 800 22 11 44 or by e-mail to office@austrocard.at. A replacement card will be sent to you as soon as possible.
Please try again. If the card is rejected again, make a note of the reason for rejection and contact the hotline.
In this case, please contact our hotline.
Please contact our customer service or our hotline.
Additional tickets can be ordered at any time via the online portal.
No, simply cut up the card. You are welcome to inform us so that we can remove your card from our system and maintain an overview.
Please contact our hotline to discuss the necessary steps.
Yes, each card can be assigned an individual tariff.
Yes, tariff changes or terminations are possible at any time. Please contact the hotline or send an e-mail to office@austrocard.at.
- Bank details: We require a fully completed and signed SEPA mandate with your new bank details. Please send us the SEPA mandate to office@austrocard.at
- Name, address: Please send us an e-mail to office@austrocard.at.
- Change of company name: Please also send us an e-mail to office@austrocard.at.
No, there are no card fees for using the AUSTROCARD. All services, including the initial issue of the card, are included in the service. Please note, however, that there is a monthly fee for the premium charging tariff.
The fuel costs are summarized in a collective invoice at the end of the billing period and collected at the beginning of the following month. Detailed information on each transaction is available in the online customer portal.
Billing is analogous to the fuel costs.
Yes, a detailed overview can be found on the invoice or at any time in the customer portal.
Yes, it is possible to set a spending limit per card or customer.
- Private customers: SEPA Direct Debit Scheme
- Business customers: SEPA direct debit or invoice
Customer service is available from Monday to Thursday from 08:00 to 12:00 and from 12:30 to 17:00 and on Friday from 08:00 to 12:00 on the hotline +43 800 22 11 44.
Yes, for urgent matters such as card blocking, the same hotline is available during the above-mentioned opening hours.
WE ARE THERE FOR YOU!
MO to THUR
8 am to 12 am
12:30 am to 5 pm
FR
8 am to 12 am
Telephone
+43 800 22 11 44
E-mail
office@austrocard.at